Missed Lessons and Unhappy Clients (Part 2) [7FMS Ep. #65]

by Daniel Patterson


Last week, we released an episode called “The Ultimate Guide to Missed Lessons Policy”.

In that episode, we gave a comprehensive plan for creating and defending a policy that makes sense for your school.

But… we all know that things are never as “neat” in real life as they are in our imagination!

So, we took time to answer specific questions and help people with specific challenges… and answered questions live with listeners of the podcast!

Click below to listen to the episode.


Or, check out the video version of the podcast:



Here’s what we cover in the episode:

  • How to minimize pushback when changing your studio policies
  • How to handle bad weather days
  • How to keep teachers happy with a missed lessons policy
  • The best time to implement a policy change
  • How to deal with parents who ask for exceptions
  • How to compensate teachers for makeup lessons

During the episode, Daniel mentioned a guide he wrote for raising rates… you can find that guide here:

Raising Rates Guide + Free Template Email

We’d love to hear from you… what was your big takeaway this episode? What questions do you have?

We won’t know unless you reach out and tell us!

You can do so by contacting us here.

For other practical ideas on how to save time, scale, and get more students, check out our free resources at the link below.



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Daniel Patterson is a private teacher, writer, and marketing consultant for music schools. He began teaching in 2004. He co-founded and led marketing operations for a summer music camp that sees over 200 children each summer.

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