Building Relationships with Students and Families [7FMS Ep. #42]

by Daniel Patterson



“Hire for values, train for skills.”

How do you train a team of teachers to be ambassadors for your school?

How do you train them to build relationships with students and families… just as effectively as you do?

In this episode, we interviewed Ben Healy, the private lesson director of Brooklyn Music Factory.

He shows how he has trained dozens and dozens of hired teachers to do just that.

If you’ve always wondered if it is possible to get your teaching team more invested in the success of your school’s students… this is a must-hear episode!

Click below to listen to the episode.



Or, check out the video version of the podcast:




Here’s what we cover in the episode:

  • Ben Healy, private lessons director at Brooklyn Music Factory, discusses relationships with students and families
  • The benefit of building relationships – how Ben met Nate and found his role
  • A roadmap for this episode – Ben talks about his “Big 3” takeaways
  • Why music lessons can (and should) be the framework for student & family relationships
  • Things you can do right now to enhance relationships in your music school before lessons begin
  • Using a meet & greet room to build trust with families as soon as they walk in the door
  • Setting the tone for the lesson… Ben gives his outline for a successful lesson
  • Collaborating to build trust (how to co-write weekly goals with your students)

We’d love to hear from you… what was your big takeaway this episode? What questions do you have?

We won’t know unless you reach out and tell us!

You can do so by contacting us here.

Have a great week!

Very best,
Daniel and Nate


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Daniel Patterson is a private teacher, writer, and marketing consultant for music schools. He began teaching in 2004. He co-founded and led marketing operations for a summer music camp that sees over 200 children each summer.

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